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What is web design and why is it important for my business?Web design is the process of creating the visual and functional aspects of a website. It's crucial for your business because it determines your online presence, user experience, and the first impression you make on potential customers. Visit our pricing page as we have some standard packages that might suit your needs.
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How long does it take to complete a web design project?The timeline depends on the project's scope, but typically, a standard website design takes 4-8 weeks. More complex projects may take longer. We'll provide you with a detailed timeline during the project consultation. We do offer websites in a day if you have all your information ready (T&Cs apply).
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How much does web design cost?The cost of web design varies depending on the complexity and features of the website. We offer customised pricing based on your project requirements, ensuring you get the best value for your investment. We have a pricing page, which outlines the starting prices for different types of project - head over there for more information.
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Will my website be mobile friendly?Absolutely! All our websites are designed to ensure they look and function beautifully on all devices, from smartphones to desktops.
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Can you create e-commerce websites and online stores?Yes, we can. We can build an online store that's secure, user-friendly, and optimised for conversions. We have different options designed to suit your budget and needs.
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Can I see examples of websites you've designed?Absolutely! You can check out the gallery on our web design & SEO page to see some of our recent projects.
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I already have a website, can you redesign it?No, we don't work on existing websites designed by someone else. The simple reason is that 99.9% of the time, the most efficient and cost effective solution is to start from scratch. Picking up where someone else left off is not our thing and often it takes as much time to redesign an old website and rectify issues than it does to begin afresh.
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I want something similar to another website I've seen, can you do that?Yes, we can take design inspiration from an existing website you love. We will never plagiarise content and we always recommend putting your own stamp on it, but in terms of aesthetic and colour scheme, we can design the look you want.
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What is the best website you have made?There are no favourites as we have put as much care and attention into them all. Asking us which is our favourite website is like asking a parent which is their favourite child! With each business we work with we will learn something new and that is our favourite part about creating websites.
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Do you use AI?Despite the current popularity of AI, we don't use it when designing websites. We occasionally use it to help with written content, but we always revise it and make it more human. We can spot AI-written content a mile off and frankly a lot of it isn't very good! We appreciate that AI has its place, but we will always prefer the human element that AI simply can't offer.
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What sets your web design company apart from the competition?Our mission is to fully understand what you want before we start your project. We will then design a website that prioritises user experience and delivers high-quality solutions to meet your style and needs. We index your website and keep an eye on the progress. This is something that a lot of designers don't or won't do. There's no point in having a website if it's not indexed. We also offer a lot of post-launch support, which again is not common among web designers. We apply current techniques and best practices when designing your website. There are no shortcuts. We also consider your overall online presence aside from the website and advise how these assets can be interlinked and optimised for better results.
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How do I get started with a web design project?Firstly, you'll need to contact us to let us know you're interested. We'll arrange an informal meeting over coffee, or online, whichever is more suitable for you, to discuss your needs. After the meeting, we'll send you a detailed proposal and if you choose to work with us, the project can begin!
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Do you offer domain registration services?Yes, we can assist you with domain registration to make the process as seamless as possible.
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Is website security a part of your design process?Yes, we take security seriously and implement best practices to protect your website from potential threats.
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Do you offer website hosting services?Our websites are fully hosted with various packages to suit your budget and needs. We only offer hosting for websites that are built by us, we will confirm the different options and packages once we know your requirements.
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What is an SSL certificate?A Secure Sockets Layer (SSL) certificate is a digital certificate that verifies the identity of a website and allows a site to be viewed securely over a HTTPS connection. It secures the connection between your browser and the web address you’re visiting. When you visit a website with a SSL certificate, your browser will check the certificate to make sure it's valid. Your browser can then use the certificate to encrypt any information you send to the website. URLs for websites with SSL certificates usually start with "https", and there is often a lock icon beside the URL in your browser's address bar. Depending on your browser, you may see a settings icon or an "i" instead. Usually, clicking the icon shows you more information on the SSL details. All sites we create will have a SSL at no additional cost.
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What is HTTPS and what are some of the benefits?Hypertext Transfer Protocol Secure (HTTPS) is a method for sending and receiving information on the internet in a secure way. With HTTPS enabled, the data that travels between a web browser and a site is encrypted and authenticated, making it much more difficult to intercept. If a site is not secured with HTTPS, data may be intercepted more easily by attackers. Some of the benefits of HTTPS include: Security: Your data and your site visitors' data is safe. All data is encrypted, ensuring that it cannot be intercepted or tampered with. This is especially important for websites that handle sensitive information, such as payment information, passwords, or personal data. Trust: Visitors are more comfortable making purchases or sharing their personal information when they see your site is secure. Search results: Search Engine Optimisation (SEO) is improved, as Google ranks HTTPS sites more favourably. All sites we created will have HTTPS automatically enabled at no additional cost.
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What is business email and do you offer business email?A business email is an email address that ends with your domain name, for example yourname@yourdomain.com. We do offer business emails, with various options available, we will discuss the best one to suit your needs.
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Do you provide website maintenance and updates after the design is completed?Yes, we offer maintenance & support packages to keep your website up to date and secure. We can also make regular content updates as needed.
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Can you help with search engine optimisation (SEO)?Yes, we implement basic on-page SEO practices during the design and development process to make your website search engine-friendly. For a comprehensive SEO strategy, we offer additional services.
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Can I make changes to the website after it's completed?Yes, our websites are designed for you to be able to add and edit. In our experience our customers normally leave it to us, but the option to do it yourself is always there and we will always be available should you need our help.
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Can you help with content creation for my website?Yes, we offer content creation services, including copywriting and sourcing images, to enhance your website's overall quality. We will discuss the options during our discovery meeting with you.
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How do I know how many people have visited my website?We will add tracking cookies to your website that will provide insights to your traffic. You will have access to a dashboard where you will be able to view various analytics and we will also give you access to properties such as Google Analytics and Google Search Console.
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What is website accessibility and will my site be compliant?Web accessibility is the inclusive practice of ensuring there are no barriers that prevent interaction with, or access to, websites on the World Wide Web by people with physical disabilities, situational disabilities and socioeconomic restrictions on bandwidth and speed. Web accessibility is important because it ensures that everyone has equal access to the information and services that are available online. People with disabilities may use a variety of assistive technologies to access the web, such as screen readers, text magnifiers and voice recognition software. Web accessibility also benefits people with situational disabilities, such as people who are using a mobile device in a noisy environment or people who have a temporary injury, and people who have limited bandwidth or are using a slow internet connection. All website that we design and build, with no extra cost, will meet the current standards. Before the the site is launched we will run a complete audit to make sure all requirements are satisfied.
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Will my website be GDPR compliant?Yes, we will make sure to the best of our ability, that your website GDPR compliant. We will make sure that your website has a privacy policy* and any plugins used are also GDPR compliant. Your website will also have a cookie banner that will be displayed when someone enters your website for the first time or if there is any change of policies or significant changes to your website if they are visiting again. *You will need to provide a privacy policy that covers your business, we have some templates that you can use, but it is still your responsibility to make sure that it covers your business. We accept no responsibility that they are adequate to cover your business needs.
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